How We Collect, Protect, and Use Your Personal Data to Benefit You
This privacy policy explains how New World Energy (“we,” “us,” or “our”) uses and protects any information you provide when using our website, www.newworldenergy.com, or when interacting with us through other channels, such as energy consultations, project inquiries, or customer support.
New World Energy is committed to safeguarding your privacy. When you share information that identifies you personally (e.g., name, contact details), we ensure it is used only in accordance with this policy.
This policy applies to:
- Information collected via our website, forms, or digital tools.
- Details shared during phone calls, virtual meetings, or site visits related to energy services.
- Data provided when subscribing to newsletters, downloading resources, or participating in surveys.
We may update this policy periodically. Please review this page regularly to stay informed. This version is effective as of 1 January 2025 and complies with the EU General Data Protection Regulation (GDPR 2018) and other applicable data protection laws.
Information We Collect
To deliver tailored energy solutions and services, we may ask for:
- Contact details: Name, job title, email, phone number, address.
- Project-specific data: Property details, energy usage patterns, or preferences for renewable solutions.
- Demographic information: Postcode, interests, or feedback on energy services.
- Technical data: IP address, browser type, or cookies (see “How We Use Cookies” below).
Why We Collect Your Data
We use your information to:
- Provide personalized services: Assess your energy needs, manage projects, and deliver solutions (e.g., solar installations, efficiency audits).
- Improve customer experience: Tailor our website, communications, and offerings to your interests.
- Send updates: Share energy-saving tips, promotional offers, or industry news via email (with your consent).
- Conduct research: Analyze trends to enhance our products/services or support sustainability initiatives.
Data Security
We implement robust measures to protect your information:
- Encryption: Secure transmission of data via SSL-certified platforms.
- Access controls: Restricted access to personal data within our team.
- Regular audits: Monitoring systems to prevent unauthorized access or breaches.
Data collected offline (e.g., during site visits) is stored in secure digital systems or password-protected files.
How We Use Cookies
Cookies help us:
- Analyze website traffic to improve user experience.
- Remember preferences (e.g., language settings) for future visits.
- Deliver relevant content about energy solutions.
You can adjust browser settings to block cookies, but this may limit website functionality.
Third-Party Links
Our website may link to external sites (e.g., energy regulators, industry partners). We do not control these sites and advise reviewing their privacy policies before sharing data
Your Rights & Choices
Opt out of marketing: Click “unsubscribe” in emails or contact us at [sales@newworldenergy.com].
Access or correct data: Request a copy of your information or updates via visiting us or email.
Data deletion: Ask us to erase your data, subject to legal obligations.
We will never sell, lease, or share your data with third parties for marketing without your explicit consent.
Legal Compliance
We may disclose information if required by law (e.g., energy regulations, tax compliance) or to protect our rights, safety, or property.
